SmartSTORE OLX FAQs

SmartSTORE OLX FAQs

How do I change items within the store?

To change the items within your store you must log in with your licence key details to our deploy page (https://www.smartthing.org/olx-deploy/). It's important to use the same computer as you created the store as this will make sure that all your previous settings will be saved. If you use another computer or want to make sure you have the latest settings please go to the 'Import settings' tab and use the options there to get the latest settings.

You can then add, edit or remove products and click 'Get Script' to get an updated snippet of code for SmartSTORE OLX. Just replace your previous SmartSTORE OLX code with this new code to update your store. 

Asking for additional information (e.g. a child's name)

If you are using SmartSTORE OLX and wish to gather additional information during the purchase process you can do so using standard Online Express functionality.

An example would be using SmartSTORE to gather class registrations where you would like to include the child's name in the gathered information. To do this you would need to add a gift attribute to the OLX donation form that is used in SmartSTORE. In our example this field could have a label 'Your child's name's' and be a required value. The gift, when it arrives in Raiser's Edge would then have this gift attribute containing the child's name.

For instructions on how to add a gift attribute to Online Express forms please follow the following link:

Note: the gift attribute should be of type text, 1 per record, active

Where would the data land in Raiser's Edge?

The gift comes into Raiser's Edge via the Online Express plugin as a gift. On the gift their are gift attributes detailing what has been purchased. This information then passes through the normal OLX system which involves a gift batch so you can do further processing before committing to Raisers Edge.

How would the data be reported on? 

You can use standard Raiser's Edge reporting as the gifts are in Raiser's Edge. Pivot reports are great here so you can quickly analyse products purchased per page, number of purchases over a period and so on. The gift attributes hold all the purchase information.




    • Related Articles

    • SmartCALLHANDLER OLX FAQs

      A few frequently asked questions about our call handler software for Online Express Trial To trial the product you will need: Online Express - this is free from Blackbaud Raiser's Edge NXT - even if you have NXT but are not fully utilising it ...
    • SmartTHING OLX Product installation

      SmartTHING OLX Product installation Generic guide to installing any of our OLX based products. Index 1. Get your license 2. Configuring your product 2.1. Does changing the config effect previous versions of the product on my website? 2 3. Adding the ...
    • What does SmartTRACK OLX provide in terms of tracking details?

      A brief summary of what is tracked when an Online Express Transaction completes is below. If you require any further help please chat to us or email our support team. The services triggered depend on the code snippets you already have on your page. ...
    • SmartZIP OLX: Set up instructions

      SmartZIP OLX is our add-on for Blackbaud OLX donation forms providing international address autocomplete. Installation is very simple as long as you are familiar with how to place an OLX donation form on a page (please refer to Blackbaud Guides for ...
    • OLX products and installation in WordPress

      We will cover SmartTRACKOLX in our example below but this should work for all our OLX related products where a snippet of code is needing to be placed on your website. The code snippet looks something like the below. You produce this by using the ...